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Privacy policy

thatsArte.com knows that you care how information about you is used and shared. We appreciate your trust and we will do so carefully and sensibly.

By visiting thatsArte.com, you are accepting the practices described in this Privacy policy, which applies each time you access our website, regardless of whether or not you purchase our products.

All the data will be stored and used by thatsArte.com in full compliance with Italian Law - D.Lgs. 196/03 - and all relevant legal requirements, in accordance with the principles of ethics, legality, transparency and the protection of your privacy and rights.

Why we collect your data

thatsArte.com is an e-commerce website selling handmade Italian goods. We collect and store your data to provide you with the services we offer, in particular to process your order, let you know we are taking good care of it, have it safely shipped to you. We have marked mandatory data with (*). If you do not accept to provide us with these data, then we will not be able to offer you our services.
Importantly, we do not store your credit card info, which is processed directly by our bank and it is never stored.

Information that is not marked with (*) is optional and it helps us personalize and continually improve your shopping experience at thatsArte.com. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from thatsArte.com, but then you might not be able to take advantage of some of our special features. An example of optional information is the subscription to our newsletter.

If you join our mailing list, you will receive a newsletter with commercial and promotional information related to thatsArte.com, i.e. special offers and news about our products and artists. The provision of your name and email to this purpose is completely optional and the possible refusal does not lead to any result except to not receive the newsletters. Additionally, you can unsubscribe any time using the link under the newsletters or contacting us.

What kind of data we collect

Information you give us: typically you name, email address, billing and shipping address and phone number.
We receive and store the data you enter on our website or give us in any other way. We use the information that you provide for such purposes as processing your orders, responding to your requests, customizing future shopping for you, improving our store, and communicating with you. We do not store your credit card data. 

Automatic information: We receive and store certain types of information whenever you interact with us. This allows us providing you with a personalized experience at thatsArte.com. To learn more read our Cookie policy.

How we deal with your information

Information about our Customers is an important part of our business, and we are not in the business of selling it to others.

The collection of data is carried out automatically (e.g. using electronic procedures and devices) in such a way as to ensure the security and confidentiality of the information, that we process in both paper and electronic formats. 

We employ third-party service providers: other companies and individuals that perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending e-mail, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Third-party service providers are subject to the same Privacy Policy we use and to the Italian Law. The updated list of our third-party service providers is available at thatsArte.com offices and you are welcome to contact us to learn more.

The data we collect will always be processed to fulfill obligations of Italian law, regulations and European community laws and in order to enforce or defend a right of thatsArte.com in a court of law (for the purposes specified in this section, the data may be processed without consent under the art. 24 lett. a), f) of D.Lgs. 196/03).

Who is the data controller and processor

The data controller and data processor is Tiziana Manzetti, sole proprietor of thatsArte.com trademark and website. The data will be stored at the registered offices of Tiziana Manzetti in Italy, Viale Fiume 141C, 01100 Viterbo. The data processor shall provide the necessary information for the purposes and methods of processing of your personal data, the scope of communication and dissemination of the data, the nature of the data in our possession and its transfer.

Your rights

At any time you may exercise the rights described in article 7 of Legislative Decree 196/03.

You shall have the right to obtain confirmation as to whether or not personal data concerning you exist in the company database and you have the right to obtain the communication of such data in intelligible form.

You shall have the right to be informed of the source of the personal data, of the purposes and methods of the processing, of the logic applied to the processing, if the latter is carried out with the help of electronic means. In addition you have the right to know who the data controller and the data processors are, to be informed about the entities to whom the personal data may be communicated, the reason why of the communication and all the relevant information about said third parties.

You shall have the right to obtain erasure, anonymization or blocking of data that has been processed unlawfully as well as updating, rectification or, where interested therein, integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning you.

Should you wish to exercise the above mentioned rights or should you wish to receive un updated list of the data communication recipients (third parties) you can contact Tiziana Manzetti at thatsArte.com, Viale Fiume 141C Viterbo 01100, Italy.

Terms and Conditions and Revisions

You may decide not to read our Term & Conditions or this Privacy policy. However, those policies will still govern your use of thatsArte.com, and it is your responsibility to review them for changes. Check our website frequently to see recent changes.

Unless stated otherwise, our current Privacy policy applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of Customer information collected in the past without the consent of affected Customers.

If you have any concern about privacy at thatsArte.com, please contact us.

Last updated July 2015

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