Customer feedback

Your suggestions are welcome

We’d love to hear your thoughts, suggestions, and ideas about our selection of Fine Italian Ceramics, our Services, our Website and anything you think is important. 

Do e-mail us! A simple suggestion can turn into a huge benefit to our users community.

What our Customers think about their purchases

We regularly ask our Customers a short comment on their shopping experience, meaning how they like the Italian pottery piece they have purchased and the quality of our communication and services.

Below you’ll find a short list of the latest feedbacks.
We believe that they will give you a good idea of what to expect when dealing with thatsArte.com.

 

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Good morning Manuela and Tiziana, Happy New Year. I hope your year is a happy, healthy and prosperous one. I just wanted to take this opportunity to inform you that my order was delivered before Christmas, and in perfect condition. Each item is beautifully designed and one can appreciate the craftmanship involved that makes these ceramic pieces works of art in their own right. I also wanted to convey to you what an absolute pleasure it was in dealing with you during this process. The ordering process was easy, and you kept me abreast from the outset that the specific items I ordered were not in stock and that every effort would be made to produce and deliver the items before Christmas. It is because of this experience that will make me consider ordering again from thatsarte.com. Thank you again for all your assistance and have a Happy and Healthy New Year.
Phil, Marlboro NJ

Hi Manuela and Tiziana, The pieces arrived today in perfect shape. They are beautiful and I am sure that my wife will enjoy them. My experience with thatsArte was excellent. You returned my emails promptly. My only wish is that shipping was less expensive. Happy holidays! Sincerely,
Barry, Baldwin NY

Dear Manuela and Tiziana, The shipment safely arrived. The pottery is gorgeous. Simply love it. Thank you very much for your business. It has been real pleasure being your customer. Kind regards,
Galina, Sydney Australia

Dear Manuela and Tiziana, Hope all is well. I’ve been meaning to write to you sooner, but things are just a little hectic around here right now with Christmas around the corner. I wanted to tell you that I’m very happy with the planter, vase and plate that I bought from you, I absolutely love them. Also wanted to thank you for your friendly and efficient service, it made my whole shopping experience with you so easy and pleasant. I’d like to wish you and your family a wonderful and peaceful Christmas and holiday season. Best regards,
Anita, Ewshot UK

Hi Manuela & Tiziana, The pottery arrived last week and they are absolutely beautiful and make a lovely addition to our dining room.  I am looking forward to making use of them! Thank you
Helen, Nedlands Australia

Hi, Manuela and Tiziana, I have just received the package from you - thank you. The dish is beautiful and arrived very quickly.  It’s been a pleasure ordering from you and I’m sure you’ll hear from me again! Many thanks and best regards,
Sandra, Hatfield Herts UK

Dear Manuela and Tiziana, I received my order today and wanted to tell you how beautiful everything is!  The colors are incredible and the quality is superb.  I feel I had an excellent experience with your business and will come back if I need any more pieces.  The colors are very beautiful and I am completely satisfied.  Thank you so much!   
Allison, Dallas TX

Dear Manuela and Tiziana, The package arrived last Friday and is everything I hoped it would.  It was a house warming gift for a special friend and they were absolutely delighted.  It arrived in a very timely manner and was package with great care.  I am so very happy with every aspect of my order.  Thank you so very much. Sincerely,
Ellen, Lockport IL

Hello Manuela and Tiziana, We received our order yesterday and the pitcher and plate are stunning!  More beautiful than the pictures on the website.  Thanks so much for the gorgeous items and the super service.  I especially appreciated how we were able to select from 2 silimar pitchers that were made.  Hope to order more from you in the future. Best,
Lynn and Fabio, Como - Italy

Hello Manuela and Tiziana, Just a quick note that the Brocca have arrived on Friday and they are absolutely beautiful! My husband was so excited :) I promise, I will send another email with my positive feedback at a later date. I just wanted you to know that they arrived. Thanks,
Jenn, Pottstown PA

Dear Manuela and Tiziana, My wife, Bonnie, was delighted with the mugs which I bought her for Mother’s day. Thank you for your quick response to my order and for your personalized service. It is very much appreciated. Regards,
Mark, Gibsonia PA

Hello Manuela & Tiziana, Everything arrived safely and I love the pottery so much it is on display in my kitchen and kitchen dining. Thank you so much for your prompt service and regular contact updates which I appreciated. Kindest Regards,
Rika, Watermans Bay Western Australia

Dear Manuela and Tiziana, We received our order yesterday. We are very happy with everything. The Fima ceramics are beautiful. We did not expect the utensil holder but we greatly appreciate it. I am impressed the way the ceramics were packaged. My Grandfather imported Deruta ceramics to USA back in the 1920’s. I have many pieces from Deruta from the 1920’s. The pieces we bought from you and my Grandfathers pieces look great together in our collection.  Your service and keeping in touch is extraordinary. It is a pleasure doing business with the both of you. We will be purchasing more in the near future. Sincerely,
Don & Janice, West Chicago IL

Hi Manuela and Tiziana! The pottery arrived safe and sound and it all is Beautiful! The packing was fabulous and not a scratch or break anywhere.  Thanks so much and I can’t wait to have a dinner party! Gracie mille
Patrick, Walnut Creek CA

Dear Manuela and Tiziana, Thank you.  My biscotti jar arrived on Monday, just in time for my birthday!  It is in excellent condition and is just what I wanted.
I appreciate the emails from you updating me on the status of my delivery.  You were very helpful!
Christine, CollegeVille PA

Dear Manuela & Tiziana, I am very pleased to inform you that the three Bottega Artigiano Rampini plates  have just arrived. They are quite magnificent and they are already displayed above my sideboard. Signor and Signora Rampini are very fine artists and a credit to Italian craftsmanship and I am proud to have their excellent products alongside my other treasures. I am also very pleased dear ladies with the way you run your company thats Arte.com, a most efficient organisation that does you both great credit. It has been a pleasure to buy from you, and I look forward to my next purchases at a later date. Please accept my very best wishes,
Bari, Newport Saffron Walden UK

I received my planters today. They are much more beautiful than I imagined. I absolutely love them. My shopping experience with thatsArte.com has been excellent. Thank you for all your timely correspondence, answering my questions and sending updates. I will definitely recommend your website.
Regina, Bakersfield CA

Hi, I received my ceramics yesterday. I could not believe how beautiful they are. I am so happy that I finally have serving utensils that everyone will notice when I serve pasta or some other dish. Again thank you very much. A Happy customer
Mike, Satellite Beach FL

Manuela and Tiziana, Great service, the pottery arrived today! That is impressive. I bought the jars and pot as a gift for my wife and they are lovelier than we expected. Thank you. We will probably be in touch soon for more items for our new kitchen. Best wishes and have a great New Year (or Hogmanay as we call it).
Iain, Stirling UK

Dear Manuela and Tiziana - I am happy to confirm the teapot was arrived yesterday, very well packed and in perfect condition.
My wife and I are very pleased with both the quality and workmanship.  On a trip to Umbria in 2002, we visited Deruta and have collected several pieces of ceramics from that area over the years.  The new teapot is one of the nicest we’ve seen. With best regards,
David, Palos Verdes Estates CA

Dear Manuela and Tiziana: I received the shipment today. Thank you so much for getting the ceramics to me before Christmas. The pieces are very good quality. The service was excellent. We will definitely order from you again. Merry Christmas and happy new year.
Steven & Patricia, San Francisco CA

Manuela and Tiziana, We absolutely love our dishes! They are all magnificent and we can’t stop looking at them. We love picking out a different plate and mug everyday. What a joy.  We want to order more. Again, we are so excited and happy with our dishes. Hope you had a wonderful Christmas!  
Amy and Greg, Seattle WA

I received my order and it was wonderful… …not sure you can get a message to the artist but, would love for him to know…..I love them and I have a little piece of Italy in my home……..I have always wanted to go to Italy and maybe someday I will get to. Have a Merry Christmas!
Sherri, Oklahoma City OK

Dear Tiziana and Manuela,
Eugenio’s amphora vase haa arrived and it is gorgeous!!!!!!!! We are so happy with his beautiful vase and appreciate Eugenio adapting to the color scheme in our house. It is Perfect!! Please express  to Eugenio our appreciation of his artistic talent. We will treasure this vase and enjoy it every day.  I plan to place another order with him in the future. Special thanks to you for assisting in the entire process. I have taken a picture of the amphora vase in our bathroom and have forwarded it to you so you can appreciate it’s beauty too. We will be delighted to recommend you to our friends who are interested in ceramic art from Italy. Thank you once again.
Daunn :} and Stan, Columbus GA

Dear Manuela and Tiziana, I am very pleased to say the two footed fruit bowls arrived yesterday. They were well packaged and arrived in perfect condition. They are more beautiful than the pictures on the website showed so I am very happy with my purchase! Thank you very much for your help, and kind regards,
Hayley, Sydney Australia

The box arrived Wednesday evening and I opened it last night. Wow! the new designs are so beautiful. And I see I got an extra cup and saucer! Thanks so much.  Let the people at D & G know that their work is really great. So glad I could get more of their designs. It has been a pleasure to work with Thats Arte. I would be happy to recommend your store to anyone. Thank you!
Jan, San Pedro CA

I received the order yesterday just in time.  I absolutely love everything- so beautiful.  I will definitely be thinking about an additional wall plate in the future.  Thanks for all of your efficient help.  
Jincy, Arvada CO

Dear Manuela and Tiziana, thank you so much, the mug arrived today 20th July. Very fast delivery. It looks perfect. I will be taking it to its new home this weekend and can compare with the original then. Your service and helpfulness has been excellent all the way from my first tentative enquiry to receiving the finished product. I am delighted with your company especially as I thought it was a hopeless request.Thank you so much.Best regards,
Jan, York UK

Hi Manuela & Tiziana.  I received my shipment today.  It arrived in perfect condition.  The ceramics are beautiful and the quality of the ceramics are ex cellent. Thank you for the great communication.  My shopping experience with you ladies was a great one and you will be hearing from me again real soon.
Zef, Bronx NY

The four beautiful little boxes arrived yesterday. They were shipped promptly and packaged extraordinarily well.  These lovely boxes are painted so delicately and so artfully!  Molto grazie per questi tesori meravigliosi. Ciao,
Melanie, Port Angeles WA

I have just received my italian pottery and I absolutely love it. It is much bigger and nicer than I imagined. I am thrilled to bits with it. I will definately be in touch again soon. Thank you so much for your help you have been an absolute pleasure to deal with. Regards,
Leanne, Sydney Australia

Love it, thanks! Shipping, tracking, everything worked. I will order again!
Deanna, Southporth NC

Hello! Just a note to let you know that we received the apothecary jar today.  It’s beautiful and my husband is thrilled.  Thanks again for keeping me up to date on the status of the order, I am very grateful for all of your help.
Susan, Rowlett TX

Manuela e Tiziana, I just received my order today. Thank you very much for your superior customer service and your rapid delivery! I sincerely look forward to doing business with you in the future. Buon Natale e Buon Capodanno.
Dan, Bayside NY

Hello, I received the vase and wall plate in the mail yesterday.  They are lovely.  I can’t wait until my wife opens the presents.  Great packaging!!!!!
Mike, Acton MA

The pottery arrived safely in the US and my family there is delighted with the pieces. I haven’t been able to see them myself, being here in England; but if the others are pleased then I’m sure I would be too! It was a pleasure shopping with you. You were most helpful when my bank raised difficulties, and very patient until it was all sorted out! All good wishes to you for the holiday season, and for continued success in your business.
Nancy, London UK

My order arrived today all intact, and the plates are fantastic. Please thank Eugenio for this art work. We will have many happy meals on these plates.  Your website is very truthful; they are just as I imagined. Thank you for all your assistance and speed!
Abby, Chicago IL

Dear Manuela and Tiziana, My bowls and platters arrived yesterday. They are absolutely beautiful! Thank you and I hope December and 2010 bring many blessings for you.
Jan, Centennial CO

I received my really beautiful "Julia Bella".  It is everything I imagined and more. Thank you .
Faina, Staten Island NY

Manuela and Tiziana, I received my order today and I want to tell you how pleased I am with the pieces. They are beautiful!!!! We were fortunate enough to visit Italy 6 months ago and seeing and handling these new pieces brought back many very good memories. They are exactly like the items we shopped for while we were there....totally authentic. I couldn’t believe how fast the order arrived. The communication was above and beyond the normal for other companies. Well done ladies!!!!  You have made me a repeat customer.
Carol,  Marion NC

Dear Tiziana and Manuela, The hand painted bowls arrived in perfect condition and the inscription/personalization on the bottom of each little bowl is exactly as I had envisioned.  Each handpainted bowl is so beautiful--we are so grateful to you for your attention to every detail and for making our gifts to our friends so very special and personal.  Thank-you for everything! With all best wishes for your health and for the holiday season ahead,
Kim, Atlanta GA

Dear Manuela & Tiziana, We are repeat cutomers - again you have provided outstanding service, delivery, quality products and beautiful art. The new rectangle platter matches perfectly with our other pieces of this same design. You are a pleasure to do business - look forward to doing business with you again in the future. Regards,
Joseph, North Reading MA

Manuela & Tiziana:   communication and services were excellent.....person receiving the pottery was greatly pleased with the beauty and personalization ...Thank you...  
Patricia, Oswego IL

Hi Manuela, I hope this note finds you well. There was a delay in Philadelphia, so I just received my ceramics on Friday.  Both pieces are beautiful -- even better than the web representations -- and we are very happy with them.  The colors are vibrant, and the workmanship, excellent.  I wish I had more room in my house, so I could order more of them. The entire experience was great, including customer service.  Thank you for being so accommodating and patient.  I look forward to purchasing from That’s Arte again; perhaps, it will be my one-stop Christmas shopping site. Be well.  
Patti, Spriengfield VA

We love them.  The covers are very large - my only fear is breakage, but they are just beautiful and everyone thinks so!  They made it in 8 pieces just the way they should!  Thank you for taking such great care of the shipment and order for us!  Have a great day when you get this. 
Nina, Washington DC

Just opened the order--and am delighted with every piece, color and quality.  They are even lovelier than the photos showed.  You have been most efficient in acknowledging orders, notifying me of shipping, and most of all, giving accurate time of arrival!  They were packed very well.  I highly recommend your company.  Will be ordering again from you.  P.S. My husband was Italian, so have  looked for years for Italian pottery; this is  the first time I was enthused. 
Penny, Versailles KY

Dear Manuela and Tiziana,The pitcher arrived in great shape and my Mom loves it!  Thank you very much!
Ken, Tampa FL

Manuela & Tiziana, The last shipment arrived, and the ceramics are just as beautiful as our other orders. Thank you for your friendly efficient help. We will continue to appreciate the wonderful Italian craftmanship and artistry each time we use our beautiful dinnerware. I will especially continue to use and enjoy the biscotti jar and it’s contents!
Bill, Weaverville CA

I received my pottery today and it is very beautiful!  Thank you so much for the professional, curteous and efficient service.  I will definitely be buying from you in the future.  Everything arrived in perfect shape and right on schedule. Thanks again,
Claudia, Fairfield IA

On a trip to Sicily my wife and I noticed some tiles at a hotel in Trapani featuring a motif of various animals which we fell in love with.  After some investigation, we learned that the tiles had been produced by Giacomo Alessi, a famous ceramicist in Caltagirone, in central Sicily.  Mr. Alessi did not have a website but we learned that thatsArte.com carried some of his works.  We contacted thatsArte.com and were helped by Tiziana Manzetti, one of the company’s co-owners.  I initially thought it would be a difficult and time-consuming exercise to order the tiles we were after and have them shipped to San Francisco from Sicily.  However, Tiziana sprang into action and worked closely with us to identify the tiles, coordinate with Mr. Alessi, process the order and arrange the shipping.  She was extremely responsive.  Once the order had been processed the tiles arrived in San Francisco within a week.  They had been very carefully packed and came through in perfect condition.  It was a pleasure to work with Tiziana and thatsArte.com and I would highly recommend their services. 
Michael, San Francisco CA

Thank you very much for your assistance with the Italian pottery.  The shipment arrived safely and at the time you told us it would arrive.  Eventhough the original pieces were purchased some time ago the new pieces were a good match.  I found your site on line when trying to find a match for the pottery. You made the ordering process very easy for me and I appreciate your assistance.  I will be sure to contact you if additional pieces are needed. Thanks again,
Susan, Laconia NH

I received my piece and it is beautiful...Thank you. Sincerely,
Laura, Paradise Valley AZ

Manuela & Tiziana.  I received the shipment.  It arrived in perfect condition.  Thank you for your assistance.
Gary, Austin TX

Manuela & Tiziana,  I am thrilled with my new dinnerware. They are absolutely beautiful!  I am so glad I found your website. It was exactly what I was looking for. Thank you,
Donna, Collerville TN                               

Ladies,  I just wanted to say thank you for your participation in my orders. They arrived at my workplace on December 17th. in one box as I hoped they would be. They look even better in hand than they do on your website.  I enjoy browsing your website and seeing all of the beautiful items.  If only I had lots of money! My compliments to Senior Ricciarelli.  His work is magnificent. Hopefully this is not my last contact with you.  As I said above, I enjoy browsing your website.  And I am confident that I will find other things there that interest me. Meanwhile, I wish you the happiest of holiday seasons. Cordially,
Louis, Philadelphia PA

Manuela and Tiziana, The order just arrived, and the ceramics are as beautiful as  I had hoped. Thank you for the expedited delivery. I plan to do additional business with your company in the future.
Bill, Weaverville CA

Hello Manuela and Tiziana, In the mail today we received the six salad plates we had ordered not too long ago.  They look perfect with six pasta bowls we already had purchased.  We are thrilled with the plates, and they arrived in perfect condition much faster than we could have expected.  The name printed on the back is an added bonus that we really like.  Thank you for such lovely plates, and for the great service and communication all along the way. Sincerely,
Barbara, Chester NJ

Dear Manuela and Tiziana, Today I received the ceramic pieces and I am delighted with them.  Not only were the packaging and shipment done with obvious care, but the pieces themselves are truly beautiful.  I will be very happy to give these unique items as Christmas gifts to my family. Kind regards and happy holidays,
Jennifer, Ada MI

Dear Manuela and Tiziana, The Rampini butter dish arrived today in perfect condition. As with previous Rampini orders (directly from the factory in Gubbio) the packaging was superb.  I know my daughter will love the replacement for her broken butter dish.  I appreciate your care in processing this order. Good wishes for a happy holiday season.
Julia, Orinda CA

Hi Manuela & Tiziana, I received my tile yesterday and it came in perfect condition.  Thanks again for all your help in placing my order.  The minor set back of the chipped tile sent in the mail was no hassle in getting it replaced.  The only thing I can think of that would be better than shopping with you, is to fly to Italy and shop there!  But that’s not always possible.  So Thank you again, it has been a pleasure.  I’m looking forward to future shopping experiences with you.
Lyla, Ipswich SD

Hello Tiziana and Manuela, The plates arrived safely on Wednesday; your packing job was fantastic. I must admit, the photos on the website really don’t reflect the true artistry of the pieces. After examining them in hand, they are more than I had hoped for. Sandi will be quite surprised on Christmas! Thank you for helping me bring a little bit of this art into our home as a reminder of travels to come. Best regards,
John, Portland OR

Dear Tiziana and Manuela, Just to let you know that the swag arrived  in perfect condition and in record time.  I couldn’t be more pleased with the piece and your efficient,  warm service. It was a pleasure to talk with you on the phone and your handling of the purchase  made this a memorable experience for me. Until we do business again, Merry Christmas and Buon Natale. Most sincerely,
Ami, Venice CA
                 
Hi Tiziana and Manuela,
Received the piece very very quickly.  I like the piece very much.  Our communication was good - there was only one time that I was concerned - but you straightened it out eventually - (I didn’t hear from you for quite awhile after I placed my complicated order - so I was concerned either you didn’t get it or my request was not possible) - so all in all it was a good experience.  ;-) Best regards to you,
Jane, Grand Forks ND

Dear Manuela and Tiziana, I wanted to let you know that the shipment arrived last week in perfect condition. It came so quickly that I never even had a chance to check the tracking. Too bad about Giovanni’s kiln, glad he got it fixed.  Please let him know that I love the pieces and his talent is great. My husband loves the coffee mugs, especially.  Just the right size. It may be another month before I can order more, but I will (if there is no financial depression!).Thank you,
Jan, San Pedro CA

Dear Manuela and Tiziana, I received my order today in perfect condition. I am very pleased with my two cups and their matching saucers. I was surprised, however, at how big they were. Pictures can be deceiving! I don’t recall if dimensions were given on the website, but I never thought to look for them. No matter, I will enjoy these beautiful pieces. As for service and communication, I’ve been pleased. It was very helpful to have your updates as to when I could expect to receive my order. Grazie,
Alice, Albany CA

Dear Tiziana & Manuela, My order has arrived safely!!!  I have just collected it from my father’s home and they arrived in perfect condition - I love them!! The packaging was exceptional and very, very secure for their trip all the way around the world to Australia!!!  They were so firmly packed with all that padding there would have been no chance of damage I feel sure - you obviously have a very good shipping process in place!! Please thank your artist, Rampini, his work is so beautiful and I hope in the future it will be possible to add to my collection, I am very pleased and thank you all for making this possible from your end.  Each piece will bring much enjoyment as it is displayed in our home. My best wishes to you all,
Gerry, Australia

I have received the utensil holders and they are wonderful.  We love everything that you’ve sent us... so much variety and such beauty.  They will be some of the nicest gifts that I have ever been able to give my family and friend during the holidays, except for the few things that we kept for ourselves :).
Thank you for being so responsive to all of my inquiries along the way. Sincerely,
Barry, San Francisco CA

We received our ceramic plate yesterday.  My wife is thrilled. She had me hang it over our cooktop last night.  Beautiful work, very well packaged and just as described. Commmunications from the start were exceptional - you answered all our questions and our special requests - we received our tracking number and new exactly when the plate would be delivered. Thanks you for the great product and service - would highly recommend you to our friends and family - we are already looking at additional purchases. Regards...
Joseph, North Reading MA

Hi Manuela and Tiziana, I received my order and everything is BEAUTIFUL!!! Thanks so much and I’ll be ordering from you again soon!! Thanks again,
Kelsie, Orlando FL

Manuela & Tizana, Received the "Julia Bella" wall plate on Monday, it was in perfect shape and my wife loves it. Very pleased with working with you on this internet purchase and look forward to future purchases.  Cathy and I were in Italy this past May and have a very enjoyable visit and look forward to our next trip to Europe.Thanks again
Don and Cathy, Lakewood CO

Hello Manuela and Tiziana. The ceramic boxes are both gorgeous. I really like them. Your service and communication was outstanding, I would happily order more pieces from you.  And the packaging was fantastic…it took me a bit to undo it but you packed it so well, everything was intact. I know that is a major feat since I have had pieces of Deruta ceramics shipped to me before from Italy and was sad when one of the pieces arrived broken. Thanks again,
Colleen, Palo Alto CA

Thank you so much! My mother loves the pottery!
Catherine, New York NY

The decorative plate was delivered and the recipient was delighted…as I fully expected she would be. Thank you.
Barbara, Napa CA

Hello Manuela and Tiziana. I have now received the plate & it’s beautiful. No complaints about anything. Everything done very professionally & efficiently. Keep up the good work!
Lorayne, Ottawa

Thank you! The order was beautiful... The only thing I would recommend is enhancing your website with more pictures. It was difficult to take a chance without seeing the actual picture of what the pieces would look like.
Kristy, Huntington NY

Dear Manuela and Tiziana, Everything about my experience with your company was perfect. Thank you so much for letting me know when my piece would be shipped. It arrived even before you expected it to, and I appreciate you letting me know exactly when to expect it. The vase is beautiful.  We love it and will order from thatsArte.com again.  Your selection is phenomenal. Thank you!
Donna, Elizabethtown KY

I am a dedicated shopper of fine Italian ceramics and received my Rampini ceramic bowls today-beautiful!  I travel to Italy every year and have collected many ceramics from Gubbio and Deruta, somehow missing Rampini’s wonderful ceramics!  I appreciate all of the individual attention the artists give to each ceramic piece and the history behind the ceramics they create.   I really like selecting  ceramics from your website because I can match the ceramics you carry to those I have already collected.  It is difficult to recall variations of color from pieces at home when traveling to another country so having the benefit of shopping on line makes it so much easier.  Thank you.
Lynn, San Diego CA

Dear Manuela and Tiziana,  My beautiful plates arrived today in perfect condition!  Thank you so much for your excellent service.  It was a pleasure doing business with you. Thanks again.
Vicki, Sherman Oaks CA

Dear Manuela and Tiziana,  I received the order today for the Bella pot and I was very pleased with it.  It is a beautiful piece. Furthermore, your service and communications were very helpful. Sincerely,
JoAnne, Dayton OH

Good Morning, Ladies: The spoons arrived in perfect condition, I’ve never seen anything wrapped so well.  I felt like an archeologist getting to them.  Both are beautiful, one is on my kitchen island, the other is part of a wedding gift for my son and his fiancée.  Also, ladies, your service was top-notch.  I will order from you again. Many thanks.
Al, Sammamish WA

Hello, Manuela & Tiziana. I want to let you know that all of my Italian ceramic pieces arrived today, safely and on the time expected.
Being part Sicilian, and living in Sicily for several week each year, I have a fine collection of ceramics from all over Italy (as well as other parts of the world). The items I purchased from Thatsarte.com are among some of the most exquisite, and finely crafted. Your artists are very gifted, making beautiful works of art will enhance any meal or morning cup of expresso.
While your website pictures are very accurrate, the actual bowls and cups are even more rich in color and finely painted than their online images present.
Your both have been great to work with, and your customer service is excellent and customized. All communication has been promote, personal, and customer-oriented.
Charles, Sebastopol CA

Thank you very much. The canisters arrived safe and sound on Friday. They are as beautiful as the first canister was. I am very proud to have them displayed in my wife’s kitchen. She is very delighted and there are no other canisters on the market that compare to those we purchased from you made by your artisans.
Again, I can’t thank you enough. One day, my wife and I hope we can visit Italy which is the home of my ancestors. For now, its very nice to have something on display that represents the fine art and detail of the local craftsmen there.
John P, Eugene OR

Thanks for your follow up. The items are wonderful. They were packed well and shipped exactly as committed.  Couldn’t ask for better customer service.  I will be ordering many other pieces from you. Regards,
Patricia, Aurora CO

Manuela and Tiziana, I received my order yesterday and it is simply beautiful!  Thank you so much for all your attention to my order and the trouble you took in calling me directly. It arrived safely and promptly. I wanted to let  you know how much fun I had shopping online for the perfect pattern and color for my kitchen.  I noticed that there were many similar patterns repeated on all the sites. But when I got to your site I found some really extraordinary patterns that I did not see elsewhere.  Reading the story of your company was so much fun.  You are certainly blessed with an incredible job!  I too would love to travel across Italy and look for the most exquisite designs! Thanks again so much!  Enjoy your business!
Barbara, Oceanside CA

I love the canister but more importantly, my wife loves it. The quality of communication and services was impeccable. I have not found better quality and service in all of my research for pottery of this kind. I was very please with my purchase and very proud to own what I consider art from the country of my ancestors. I would highly recommend you to anyone at anytime.
John P, Eugene OR

The 6 bread plates arrived safely, well-packed.  They are beautiful and I know we will enjoy using them with our other Italian ceramics when we entertain.   
Jeanette, Pittsburgh PA

Dear Manuela & Tiziana, The Paradisea has arrived in Washington intact. I’m amazed by the speediness of your service. I haven’t seen the piece yet and won’t until mid-April, but I’m very much anticipating my pleasure in it. As you know, I love Alessi’s pieces and would be delighted to see any new additions. It’s been a pleasure doing business with you, and I hope this is the first of many opportunities. Thank you so much.
Dorothy, Washington DC

Manuela and Tiziana, My dinnerware arrived today and it is absolutely beautiful. Each piece arrived in perfect condition and they are exquisite! What a wonderful birthday gift and I know I will be placing many more birthday orders with you. Thank you for your wonderful service. I am so glad I was brave enough to order my plates from you!
Jan, Denver CO

Hi Tiziana and Manuela, My tea pot and the espresso pot arrived today. They are exquisite, the quality is super to the very last details. I love both of these items. Not only the great quality that I have received but the service in which you both provide are exceptional. From the time I expressed my interests in the tea pot, and the espresso pot to the order process, and shipping have been very smoothly. Thank you very much. I am looking forward to do business again with both of you. You’ve made the Internet shopping trustworthy and comfortable for me. Once again, thank you.  
Nathan, Seattle WA

The service was great. The plate arrived and I am very happy with it. Thank you,  
Barbara, Freeland WA

Manuela & Tiziana, We love the biscotti jar! It looks lovely in our kitchen next to a plate we purchased while in San Gimignano. Thank you for your prompt service. I had purchased the jar as a gift for my husband and you did not disappoint in getting it to me on time. Thank you.
Charity, St. Charles IL

Hi Manuela & Tiziana, I love my new dinnerware. Your web site and customer service are both excellent. I will probably be ordering more soon. It is really beautiful. Thank you,
Tom, Coronado CA

Thank you for keeping me informed on the progress of my order, it arrived on the 15th as scheduled.  The plate is absolutely beautiful. It has a wonderful finish that glistens with rainbow refractions atop the navy and cream decorations. This has been a great experience and I will be sure to tell everyone that I know about your shop. Sincerely,
Jennifer, Falls Church VA

Dear Manuela and Tiziana, our Eugenio piece arrived safe and sound on Friday - it’s as beautiful as we expected. We were delighted with the speed in which we received (we placed the order on the previous Sunday!), the communication from you after we placed our order, and the careful packaging. Regards,
Trillium, Madison WI

I received the order today. The ceramics are beautiful. Great buying experience. Thank you.
Curtis, Miami FL

Thank you, thank you, thank you for my beautiful pottery.  I was so pleased with the quality of the pieces that I sat right down to make a list of the additional pieces I want to buy. I was in Italy last year and purchased a beautiful cheese shaker.  It was my favorite souvenir from the trip. When I got home to the US, I went online to find another, and was skeptical as to whether you could produce one just as nice as my souvenir.  You did.  It was from the same family and has the same detailed craftsmanship as the one I found in Italy.  I’m thrilled and will certainly be buying again from your website. Sincerely,
Cheryl, Miami FL

I was very satisfied with your service and I love the bowl.  Thanks.
Lynne, Sacramento CA

Dear Manuela and Tiziana, The Italian pottery arrived at my daughter-in-law’s home on Christmas Eve which was outstanding because she then opened it in front of us on Christmas Day. The pieces are lovely, excellent craftmanship, and completely intact. Your service (including the email communications) was superb. I will order more products from you in the future. Thank you.
Marsha, Brighton MI

Your customer service was really great - friendly, informative and prompt.  I’m looking forward to doing business with you again. Viva Italia! May 2008 bring you continued prosperity. Sincerely,
Annie, Chicago IL

Dear Manuela & Tiziana: Your ceramics arrived safely and are exquisite. My wife loves them dearly. The workmanship is as good as I could find anywhere, and your service and shipping was great. I can’t thank you enough. I hope you had wonderful holidays, and again thank you for everything. Regards,
Jerry, Brick NJ

Manuela and Tiziana, I wanted to let you know that I am very pleased with my shopping experience at ThatsArte.  The quality of the ceramics is excellent.  I am very grateful that I received the bowls in time for my holiday party and my friends thought they were lovely.  I think you do a great job of communicing with your customers and I will do business with you again in the future.  Many thanks and have a Healthy and Happy New Year. Best regards,  
Leslie, Chatman NJ

Dear Tiziana and Manuela, We wanted to write you to let you know that the bowls arrived today, and they are absolutely beautiful!  Just what we wanted!
Thanks for everything.  I’m sure we’ll be in touch again when we embark on our next project! With warmest regards and best wishes for a wonderful holiday season,
Josephine, Chantilly VA

I did receive the plate on Wednesday afternoon.  The plate is beautiful.  Thank you very much for replacing it and for expediting the shipping to me, so I could send it off to my Mother for her Christmas Present.  Also thank you for the phone call on Sunday, I appreciated your efforts to straighten out the problem, you guys were great.  Sincerely, 
Dena, Danville CA

Dearest  Manuela & Tiziana, Thank you so very, very, very much for EVERYTHING!!!! My wonderful, perfect & beautiful hand crafted, hand painted fine Italian dinnerware has arrived home... I am overwhelmed by the perfect beauty of these precious works of art. I love you ladies very, very much & I truly do wish you & yours a very merry Christmas, A wonderful & prosperous New Year, a long, happy & healthy life for years & years to come. This I say from my heart. I love you all.. Thank you.....
Danielle Annmarie, S. Francisco CA

Manuela & Tiziana, Yesterday I received my order, and I wanted to let you know that I couldn’t be happier with the quality of the items I ordered and the entire experience of shopping with you. The pieces I received were even more impressive in person than I could have hoped for. The order was on time, and I received emails giving me updates through the whole process. The packing was so secure that there was no chance for any damage to occur to the contents. I also want to compliment you on your website. I looked at quite a few sites before ordering, and I saw no other sites that compared either in thoroughness or selection - I wanted to buy everything. Merry Christmas and continued success in the new year.
Tom, East Haven CT

Dear Manuela and Tiziana, your web site is a delight. The information on the artists and the region of Italy they come from is fascinating and informative. It is like shopping in a small store with helpful people.  I found the communication to be very thorough and personal.  The packaging was impressive. It was almost as much of a work of art as the ceramics.  I am thrilled with my purchase, the condition they arrived in, and all the help and updates I received. The entire experience was a happy one, and I plan to order again soon. Thank you for all your expertise,
Patsy, Pasadena CA

Thanks so much. I got my ceramics, and they are so beautiful! I enjoyed having such prompt communication with you. Every time I got worried you were there to let me know where the package was, and when it would get here. I will buy from you again. Thanks.
Kimberly, Oakland CA

Dear Manuela & Tiziana,  I received my pots and I LOVE them!  They are absolutely gorgeous and I am thrilled. They are exactly as they appeared on your web site. The colors, the size and the quality are perfect. I found your web site to be very efficient and extremely user friendly.  I was also very pleased with the service I received after I placed my order.  You kept me well informed about the status of my order throughout the process right up until I received my packages. I will definitely will be a return customer and tell my friends about your products! Thank you very much,
 Abby, Phoenix AZ
 
The mugs are so beautiful! I was happily surprised at the detail and color.  I just wish they would have arrived sooner. Thank you!
Catherine, New York NY

I want to thank you for helping us order, and receive in time, our beautiful Peacock Platter.  I appreciate that you went out of your way to contact the artist and ask for a rush.  The platter is so much more than we expected and your service is excellent.  We look forward to working with you again next year.
Marianne , Orlando FL